The Complete Guide to FIFI Software: What It Is and Why Your Business Needs It
Ensuring safety compliance is an essential part of businesses from a variety of sectors. Without laser focus, companies can find themselves with costly issues to resolve. That is where FIFI from Error Guard steps in. This guide will walk you through what FIFI is, why it was developed, how it stacks up against alternatives, the benefits of using scalable safety software for reporting, practical use-cases, and why your business should seriously consider adopting it.
What Is FIFI?
FIFI (Find It, Fix It) is an occurrence management and safety reporting platform built by Error Guard Solutions. It is designed for organisations that prioritise safety, transparency and continuous improvement. Whether you’re a medium-sized company with 20+ employees or a large, multi-site enterprise, FIFI helps simplify how your teams report safety issues, track actions, and keep leadership in the loop.
Key capabilities include:
Real-time reporting of hazards, near misses or improvement ideas from any device, anywhere
Tools for empowering staff by giving them meaningful feedback on reported issues
Customisable “safety snapshots” or dashboards so you can visualise performance and risk data in ways that matter to your business
Data redaction tools (so you can share insights safely without exposing sensitive or personal information)
A smart audit randomiser to help make sampling fair and unbiased with minimal effort
Trend spotting, action tracking, and automated alerts/reminders so nothing slips through the cracks
In short: FIFI is a scalable, safety-oriented incident, hazard, and audit management system.
Why Is Such Software Needed?
Even in the best-run organisations, safety issues, near misses or hazards happen. The real difference is whether you can catch them early, act on them, and close the feedback loop to prevent recurrence.
Here are a few reasons why you need software like FIFI:
Centralised reporting
Without a dedicated system, reporting is often fragmented — via spreadsheets, paper, emails. That leads to delays, lost reports, or miscommunication.Accountability and tracking
It’s not enough to record issues — you need to assign responsibility, set deadlines, follow up, and verify closure. Manual systems often fail on follow-through.Data visibility & trend analysis
Piecing together disparate reports to spot patterns or systemic risks is tedious. A platform gives you dashboards and analytics out of the box.Regulatory compliance
For many industries, demonstrating that you have a robust incident and hazard reporting system is a legal or certification requirement. A software solution helps you document compliance.Scalability & consistency
As your organisation grows (more sites, people, operations), the need for consistent reporting, standards, workflows and oversight becomes acute. Manual systems buckle under scale.Speed & responsiveness
Real-time reporting and alerts mean you can respond faster to an emerging risk, potentially stopping a small issue from becoming a costly incident.
How FIFI Differs from Others on the Market
FIFI stands out from other safety, incident and HSE software platforms through its combination of design philosophy, emphasis on usability, and practical features. It is built for simplicity and ease of use, allowing users to report issues quickly from any device without lengthy setup or complex configuration. The pricing model is transparent and flexible, starting with 20 user accounts for £100 per month, with additional users at £5 per month and volume discounts for larger enterprises.
Unlike many platforms that offer fixed dashboards, FIFI provides customisable “safety snapshots” so decision makers can view metrics and insights relevant to their function or area. Privacy and GDPR compliance are also a focus, with built-in redaction tools to safely share sensitive information. The platform includes a randomised audit feature, which helps select fair samples automatically, reducing bias and administrative effort. Finally, FIFI is built to scale, supporting both small organisations and large, multi-site enterprises without sacrificing performance or manageability. In short, FIFI is more than an incident logging tool; it combines usability, compliance, transparency, and analytics in one comprehensive package.
Why FIFI Was Developed
Every great software solution starts from a real problem, FIFI is no exception. The team behind Error Guard recognised that many organisations struggle with fragmented, manual, poorly controlled safety and occurrence reporting systems. These systems:
Are slow, error-prone and lack accountability
Fail to give leadership real visibility or trend insight
Make data sharing risky or cumbersome (especially when sensitive information is involved)
Do not scale well when organisations grow or diversify their operations
Place heavy administrative burden on safety teams just to keep track
In response, Error Guard designed FIFI to be intuitive, scalable, analytics-driven and secure. Their motto “Find it. Fix it.” encapsulates the essence: quickly surface issues, take meaningful action, close feedback loops and learn continuously.
FIFI is a flexible platform that enables businesses to report hazards, near misses, and unsafe practices quickly from any device. It supports incident investigation, root cause analysis, audit planning, and safety meeting tracking, while managing corrective and preventive actions with accountability and reminders. The safety snapshots and dashboards allow trend analysis and KPI monitoring, and reports can be safely shared with stakeholders. Staff suggestions captured through FIFI also drive continuous improvement, making it a versatile tool for enhancing workplace safety across all sites.